Upgrade your Plan
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In this article, you can read about how you can upgrade your Umbraco Cloud plan and what you need to be aware of before you do so.
Before you decide to upgrade your Umbraco Cloud plan, you need to consider a few things:
Changing a plan for a project will change the outgoing IP of the project. If your solution has an external service that requires whitelisting the outgoing IP of the project, please visit the documentation for external services prior to the upgrade.
If you are on the Starter plan, you can either upgrade your plan to a Standard or a Professional plan.
On the Standard plan, you have the option to upgrade to a professional plan.
Before upgrading, make sure to check the price difference and the features you get on the new plan.
When upgrading your plan (for example, from Starter to Standard), log files such as trace logs will not be transferred to the new environment.
If you need to retain log history, make sure to download and back up the log files before upgrading. For more information on accessing the logs, see the Log files article.
The first step to upgrading your Umbraco Cloud plan is to access your project in the project overview at Umbraco.io.
In the project overview, you can find all the projects that you have been invited to or have created.
From here you need to find the project that you want to upgrade the plan.
Under the project on the right side, you have a dropdown menu called settings:
In the menu, you can find a tab called "Upgrade plan".
Clicking on the tab will direct you to the overview of the plans that you can upgrade to.
From here you can see the different plans, the price per month, and the limitations between each of the plans.
If you are on a Starter plan you can upgrade to the Standard and the Professional plan.
If you are on the Standard plan you can upgrade to the Professional plan.
Follow the below steps to upgrade your plan:
Click on the Select Plan button to choose the plan you want to upgrade to.
[Optional] Choose to upgrade to a dedicated option in the next step.
Review the Summary to make sure that everything selected is correct in the last step.
Once you click the Upgrade Project button, the project will be upgraded to the new plan and if selected to a dedicated server.
If your project/website exceeds any of the usage limits, you will automatically get upgraded to a plan that fits your actual usage to ensure your website keeps running smoothly.
We will send an email to the project owner and the technical contact(s) of the project to let you know that this has happened. The upgrade to a new plan will be reflected in your next bill and will count from the day of the upgrade.
When you get upgraded to a new plan, you also get access to all the features that are included in this plan. Check out the list of features for the various Umbraco Cloud plans.
If you’d like to downgrade, this is possible if you make sure to lower your limit to fit the desired plan.
When you’ve lowered the required data usage, reach out to Umbraco Support and they’ll be able to help downgrade your plan. When downgrading to a lower plan, this will come to effect immediately, meaning that your usage limits will be reduced and any extra features related to your previous plan will be deactivated. You will pay for the old plan until the next scheduled bill.
If you have any questions regarding this, feel free to reach out to Umbraco Support.
