Umbraco Cloud
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  • What is Umbraco Cloud?
  • Frequently asked questions
  • Security
    • Web Application Firewall
  • Sustainability Best Practices
  • Getting Started
    • Explore Umbraco Cloud
    • The Cloud Portal
      • Organizations
      • Sustainability Dashboard
    • Project Overview
    • Environments
    • Flexible Environments (beta)
    • Baselines
      • Baseline Merge Conflicts
      • Break Reference between Baseline and Child Project
      • Handling configuration files
      • Pushing Upgrades to a Child Project
    • Plans
    • Migrate to Umbraco Cloud
    • Repositories in a Cloud Project
    • Best Practice for Working in Teams
    • Migrate between regions
  • Set up
    • Ready to Set Up Your Project?
    • Working with a Local Clone
      • Legacy Umbraco Visual Studio Setup
    • Manage Environments
    • Project Settings
      • Managing Transport Security
      • CDN Caching and Optimizations
      • Dedicated Resources
      • Upgrade your Plan
      • Public Access
      • Managing Hostnames
        • New Certificate Authority for custom hostnames
        • Rewrite rules
        • Custom Certificates
      • Management API Security
      • Umbraco CI/CD Flow
        • Cloud API For CI/CD Flow
        • Configuring a CI/CD pipeline
          • Azure DevOps
          • GitHub Actions
        • Troubleshooting
        • Known Limitations and Considerations
      • External Services
      • Usage
        • Bandwidth
      • Availability and Performance
      • Team Members
        • Technical Contact
      • Secrets Management
      • Project History
    • Private NuGet Feed on Umbraco Cloud
    • Going Live
    • Media
    • External Login Providers
    • Azure Blob Storage
      • Connect to Azure Storage Explorer to upload files manually
      • Connect and Upload Files Programmatically to Azure Blob Storage
    • Users
    • Multi-Factor Authentication
    • Application Insights
    • Config Transforms
    • SMTP Settings
    • Payments
      • Subscription migration information and FAQ
    • Power Tools (Kudu)
      • View the Files on your Cloud Environments
      • Generate UDA files
      • Manually run Extractions on your Cloud Environments
  • Deployments
    • Deployment
    • Deploying between environments
    • Transferring Content, Media, Members, and Forms
    • Deploying Deletions
    • Deployment Webhook
    • Deploying Changes
    • Umbraco Forms on Cloud
    • Deploy Dashboard
    • Hotfixes
      • Apply hotfix by manually moving files
      • Apply hotfix by using Git
    • Restoring Content
      • Partial Restores
  • Databases
    • Keep Your Data Secure and Accessible
    • Working with databases
    • Database backups
    • Database
      • Connecting to the Database on Mac
    • Working with a Cloud database locally
  • Product Upgrades
    • Stay Up to Date with Umbraco Cloud
    • Product Upgrades
    • Major Upgrades
    • Minor Upgrades
    • Version Specific Upgrades
      • Migrate from Umbraco 8 to the latest version
      • Migrate from Umbraco 7 to Umbraco 8 on Umbraco Cloud
    • Upgrade your projects manually
      • Manual upgrade of Umbraco CMS
      • Manual upgrade of Umbraco Deploy
    • Dependencies on Umbraco Cloud
  • Troubleshooting
    • Resolve Issues Quickly and Efficiently
    • Troubleshooting FAQ
    • Log files
    • The Umbraco Backoffice
    • The Frontend
    • The Umbraco Cloud Portal
    • Site Performance checklist
    • Troubleshooting deployments
      • Extraction error: Config transforms failing
      • Extraction error: Data Type collisions
      • Dependency Exception
      • Merge Conflicts on Flexible Environments
      • Troubleshooting deployments failing with no error message
      • Troubleshooting duplicate dictionary items
      • Troubleshooting language mismatches
      • Path too long Exception
      • Schema Mismatches
      • How to resolve collision errors
      • Extraction error: "Type not found! "
    • Cloud Errors
  • Release Notes
    • Overview 2025
      • April 2025
      • March 2025
      • February 2025
      • January 2025
    • Overview 2024
      • December 2024
      • November 2024
      • October 2024
      • September 2024
      • August 2024
      • July 2024
      • May 2024
      • April 2024
      • March 2024
      • February 2024
      • January 2024
    • Overview 2023
      • December 2023
      • October 2023
      • September 2023
      • August 2023
      • June 2023
      • May 2023
      • April 2023
      • March 2023
      • February 2023
      • January 2023
    • Overview 2022
      • December 2022
      • November 2022
      • September 2022
      • August 2022
      • June 2022
      • May 2022
      • April 2022
      • March 2022
      • February 2022
      • January 2022
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  1. Troubleshooting

Resolve Issues Quickly and Efficiently

Use these troubleshooting guides to diagnose and fix problems in your Umbraco Cloud project.

PreviousDependencies on Umbraco CloudNextTroubleshooting FAQ

Last updated 3 months ago

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Encountering issues with your Umbraco Cloud project? This section helps you diagnose and resolve common problems, from debugging errors in the backoffice and frontend to troubleshooting deployments and site performance.

Also in this section

Log files
Troubleshooting deployments
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Find quick answers to the most common issues faced by Umbraco Cloud users.

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Having trouble with the backoffice? This section covers common issues, such as login problems, errors, and performance slowdowns.

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If your website isn’t displaying correctly or is experiencing errors, this section guides you through troubleshooting frontend issues.

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Learn how to resolve issues related to the Umbraco Cloud portal, such as access problems and failed project operations.

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Slow site? Use this checklist to identify performance bottlenecks and optimize your Umbraco Cloud project.

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Understand and resolve common cloud-related errors, including hosting, database, and connectivity issues.

Troubleshooting FAQ
The Umbraco Backoffice
The Frontend
The Umbraco Cloud Portal
Site Performance Checklist
Cloud Errors