Types Of Clients

Learn more about how Umbraco Engage distinguishes between bots and real visitors.

Engage only tracks 'real' visitors and discard any visit we determine to be from a bot. The data for bots is not stored in Umbraco Engage and cannot be viewed in the Analytics section. From an SEO perspective, bots, search engine crawlers, spiders, and the like, will always see the default content so no personalization and no participation in an A/B test.

The tracking of a visitor is done via the following steps:

• DeviceDetector.NET will assess if the visitor is a bot or a 'real' visitor` using the device ID of the browser.

• If it is a 'real' visitor the page will send a special ping request to Umbraco Engage to record the visit. If this ping is not received the requests of this visitor will not be tracked.