Types Of Clients

Learn more about how Umbraco Engage distinguishes between bots and real visitors.

Engage tracks only real visitors, filtering out bot traffic. The data for bots is not stored in Umbraco Engage and is excluded from the Analytics section.

From a Search Engine Optimization (SEO) perspective, bots and crawlers always see the default content, with no personalization or participation in A/B tests.

The tracking of a visitor is done via the following steps:

• DeviceDetector.NET will assess if the visitor is a bot or a 'real' visitor` using the device ID of the browser.

• If it is a 'real' visitor the page will send a special ping request to Umbraco Engage to record the visit. If this ping is not received the requests of this visitor will not be tracked.